Seraboi respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and engage with our services.
1. Information Collection
We collect information from you in various ways, including when you visit our website, create an account, place an order, subscribe to our newsletter, or interact with our services.
Personal Information Collected:
- Name (first and last)
- Email address
- Contact number
- Address (billing and shipping)
- Payment details (credit card or other payment methods)
- Purchase history
- Any other information you provide during your interaction with us
Non-Personal Information Collected:
- IP address
- Browser type and version
- Device information (e.g., device type, operating system)
- Location data
- Referral source
- Pages you visit on our website
2. How We Use Your Information
- Order Processing: To process and fulfill orders, including shipping and customer support.
- Communication: To communicate with you regarding your orders, inquiries, promotions, or updates about our services.
- Website Improvement: To analyze usage trends, customize your experience, and improve our website and services.
- Marketing: To send you promotional content, newsletters, and offers, but only if you’ve opted in to receive such communication.
- Legal Compliance: To comply with applicable laws and regulations, resolve disputes, and enforce our terms of service.
3. How We Protect Your Information
We employ various security measures to ensure the safety of your personal information. These include:
- Encryption: We use SSL encryption to protect sensitive information during transmission.
- Restricted Access: Access to personal information is limited to authorized personnel only.
- Secure Servers: Your data is stored in secure servers to prevent unauthorized access.
Despite these efforts, please be aware that no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
- Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website, processing payments, or fulfilling orders.
- Legal Obligations: If required by law or legal process, we may disclose your information to comply with applicable regulations or defend our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
5. Your Choices
You have the following rights regarding your personal information:
- Access and Correction: You can request access to the personal information we hold about you and request corrections if necessary.
- Opt-Out: You can opt-out of receiving promotional emails and newsletters at any time by clicking the unsubscribe link in our communications.
- Account Deletion: You can request the deletion of your account at any time by contacting us. Please note that some information may remain in our records for legal or operational reasons.
6. Cookies
We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device when you visit our website. You can manage cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites, and we encourage you to review their privacy policies.
Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided us with personal information, we will delete it promptly.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we make changes, we will post the revised policy on our website and update the “Last Updated” date. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Email: [email protected]
Phone: 01301787572